You’ll receive a shipping confirmation email with tracking information when the pharmacy ships your order. You can also check your account dashboard’s “Personal info” section for your order status and shipping information. For new orders, your order will ship within 1-3 business days of your doctor consult. Once you’ve been charged for a new refill, your bottle will ship within 1-3 business days. If you have further questions, don’t hesitate to email us at firstname.lastname@example.org.
In rare cases, a shipment may take up to 36 hours to arrive even if it has been marked as “delivered” by USPS. In the meantime, we suggest confirming your shipping address in your account, looking around your residence, or checking with neighbors to see if the package was placed in a different location, or contacting your local post office.
If you still haven’t received your package after 36 hours from the time your shipment was marked as delivered, please contact us at email@example.com.