If you have an upcoming refill and receive a reminder email, you have 5 days to make any changes, including postponing. To postpone your next shipment, log into your account. You can see your next shipment date and choose to delay your next shipment by 15 or 30 days.
Please make sure you postpone 2 business days before your next shipment. Once your card has been charged successfully, the pharmacy will start order fulfillment. No returns are accepted. Any changes made will take effect on the next shipment. If you have any questions, please email support@dearbrightly.com. We're here to help!